our refund policy – multi week programs (MBSR, Mindful Yoga, PNT, Self-compassion, Mindful Parents, UM)

We recognise that sometimes unexpected changes in circumstances mean that people are unable to proceed with a program as they had planned.

Should you need to withdraw from a program you must advise us at least a week prior to the first class so that your deposit (minus $50) can be refunded and your place offered to someone on the waiting list. The $50 of your deposit amount partially covers our administration expenses  and is non-refundable.  If you withdraw between one week prior to the start date and the commencement of a program, you will be eligible for a 75% refund.

A 50% refund (less the $50) will be made if you withdraw after the first class and before the second class.  You can transfer this as a credit to a subsequent course if you prefer.

No refund will be given if you withdraw after the 2nd class.

If a course is cancelled by us you will receive a full refund.

Weekend and long retreats withdrawal and refund policy

We recognise that sometimes unexpected changes in circumstances mean that people are unable to proceed with a program as they had planned.

Should you need to withdraw from the weekend retreat you must advise us at least 10 days prior to the start so that your fee (minus $50) can be refunded and your place offered to someone on the waiting list. The $50 withdrawal fee partially covers our administration expenses and is non-refundable.

If you withdraw between 10 days and 3 days prior to the start date and commencement of the retreat you will be eligible for a 75% refund.
A 50% refund (less the $50) will be made if you withdraw between 3 days prior to the start and the start of the retreat.

After the retreat has started (5pm on the start date) no refunds will be given.

There are no transfers available on weekend retreats.

If the retreat is postponed or cancelled by us you will be the given the option of transferring to the new date or receiving a full refund.

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