payment, refund and cancellation policies
early bird payments – mbsr
Early bird payments must be paid in full by the due date. Payments can be made by direct deposit, cheque or by credit card over the phone. Please note that credit card payments incur a 2.5% fee.
Early bird payments for all other programs must also be paid in full by the due date .
The refund policy applies for early bird payments, standard payments and reduced fee payments.
standard payments – mbsr
A deposit of $150 must be paid in order to confirm your registration. Full payment of the remaining fee is due prior to the course start date, unless a payment plan has been agreed to with your course teacher.
discounts – mbsr
We have a commitment to making the MBSR program accessible to as many people as possible, even when people can’t afford the full fee (for example health care card holders ). To this end, we offer payment plans and discounted places.
At your pre-course meeting, speak with the teacher who is in charge of the course you want to attend about what you can afford. We are proud of the fact that we have never turned anyone away from doing the program just because they couldn’t afford the full fees.
The deposit of $150 still applies when there is a reduced fee. The withdrawal and refund policy also applies to reduced fees.
cancellations, withdrawals and our refund policy – all courses
We recognise that sometimes unexpected changes in circumstances mean that people are unable to proceed with a program as they had planned. Should you need to withdraw from the program you must advise us at least a week prior to the first class so that your deposit (minus $50) can be refunded and your place offered to someone on the waiting list. The $50 of your deposit amount covers our administration expenses and is non-refundable.
A 50% refund (less the $50) will be made if you withdraw after the first class. You can transfer this as a credit to a subsequent course if you prefer. No refund will be given if you withdraw after the 2nd class. Transfers to subsequent courses will be carried over for a maximum of 2 terms.
If a course is cancelled by us you will receive a full refund.
weekend retreat cancellation and refund policy
Spaces are limited so please register as soon as possible to secure your place. A $150 deposit is required to secure your place, with the full fee being due 2 weeks prior to the retreat.
- If you register and pay the $150 deposit, then withdraw or cancel your registration prior to the cut of date 2 weeks prior, we will refund the deposit minus a $50 administration fee.
- If you register and pay in full, then withdraw or cancel your registration prior to the cut off date, we will refund the fee paid minus a $50 administration fee.
- If you register and pay the $150 deposit, then withdraw or cancel your registration after the cut off date, there will be no refund as Simply Mindful must pay the full fee to the retreat centre in advance.
- If you register and pay in full, then withdraw or cancel your registration from after the cut off date, there will be no refund as Simply Mindful must pay the full fee to the retreat centre in advance.
If the retreat is cancelled by Simply Mindful you will receive a full refund.
Simply Mindful reserves the right to cancel programs and retreats if there are insufficient numbers.